Frequently asked questions

Create an event and share the QR code or link with your guests. They upload photos and videos from their phone without an app or an account, and every file is saved in the Google Drive, OneDrive or Dropbox account you connect.

No! Guests can upload photos immediately by scanning the QR code or visiting your event link. No sign-ups, no passwords, no apps to download.

Original photos and videos are saved to the Google Drive, OneDrive or Dropbox connection you choose for the event, organized into guest folders. You keep ownership and can access the saved files in that storage account.

One $39 payment unlocks unlimited events, guests and photo/video uploads, with no subscription or per-event charge. The 5 GB per-file limit and your connected storage account's available space still apply.

GalleryQR saves originals to the storage account you connect. Once delivered, those files are yours to keep and download independently of the app. You also get a shared gallery, QR codes and a live slideshow for your event.

Yes. Name your event, then pick one of 26 color themes, light or dark mode, and one of seven font pairings. You can add sections with text or links, like a schedule or a menu. The top of the gallery shows your guests' own photos.

You can try five photo or video uploads across your account before paying. After the one-time $39 payment, there is no limit on the number of uploads or guests. Each file can be up to 5 GB. Your connected Google Drive, OneDrive or Dropbox needs enough free space; its storage quota and plan fees still apply.

Yes, all uploaded photos are visible in the event gallery. Guests can view and heart their favorite photos, creating a shared experience.

Your event never expires. When you want to stop new photos, turn off "Accepting new photos" in your event settings. Guests can still see the gallery, and your files stay in your storage.

Yes. Create an event, connect Google Drive, OneDrive or Dropbox, then open your guest QR code or link. Your account includes five real photo or video uploads to try the gallery and check the saved files in your storage. There is no time limit or card required. The five uploads are shared across your events.

Each photo or video can be up to 5 GB. Video length alone does not determine file size: resolution, frame rate and format all matter. A file over 5 GB is rejected before upload. The app does not compress or split videos. Export a smaller copy to upload it, keeping the original on your device. We recommend testing a typical recording before your event.

Yes. The original files you upload are saved to your connected Google Drive, OneDrive or Dropbox. Videos are not compressed before upload. Once processing finishes, the gallery plays a separate optimized version at up to 1080p; this does not replace the original in your storage account.

Yes. Guests can select multiple photos and separate video clips in the same upload. Each file must meet the 5 GB limit. The app does not split one long video into shorter clips. For large videos or a weak connection, uploading one at a time can be easier.

MP4 and MOV videos are supported, including typical iPhone and Android recordings. Guests can upload from their browser without an app or account. Each file must be within the 5 GB limit, and the host's connected storage must have enough free space.

Use a reliable connection and keep the upload page open with the screen awake until it finishes. Large videos take longer, especially on busy venue Wi-Fi. If a transfer fails, use the retry option; if the browser can no longer read the file, select it again. Guests can also return to the event link and upload later from home.